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Customer Service

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Process Advanced Service System

Service for your applications. Individual, reliable, competent.

Quality and reliability are the cornerstones of our company’s philosophy. That is why we consider a comprehensive service concept simply par for the course, from strict quality control, installation and commissioning through to seamless support across the entire product life cycle. It doesn’t matter where you are, our specialists are there to advise and assist with the best in worldwide, personal, comprehensive service.

PASS Service Levels:

  • » PASS Basic
  • High Quality Assembly
  • Installation Including Customer Briefing
  • Strategic Spare Parts Matrix
  • Service Hotline
  • Full Warranty
  • » PASS Repair
  • Maintenance Implementation
  • Customer Oriented Training
  • Key Account Engineer
  • » PASS Check
  • Inspection & Maintenence Plan
  • Fitness Check
  • Preventative Maintenance Package

Take a look at our versatile modules of the four PASS service levels:

PASS Service Levels in Detail